Standard Operating Procedure(SOP)
A documented procedure that defines the steps for performing a recurring task or process, often required for quality and compliance.
Overview
A Standard Operating Procedure (SOP) is a written document that prescribes the specific steps, responsibilities, and standards for performing a particular task or process. SOPs ensure consistency, support training, and provide a basis for quality assurance and audits. Many government contracts require contractors to maintain SOPs for key processes.
Why It Matters in GovCon
Solicitations frequently require contractors to have — or to develop — SOPs for areas like safety, security, quality control, and project management. Proposals may include SOPs as past performance evidence or as part of the management approach. During contract performance, SOPs support compliance with contract clauses and facilitate audits.
Key Details
- Content: Purpose, scope, responsibilities, procedures, records, and revision history.
- Contract Requirement: Common for IT, facilities, lab work, and security-related contracts.
- Auditability: SOPs provide a documented basis for verifying that processes are followed.
- Updates: SOPs should be version-controlled and updated when processes change.
- Training: Personnel must be trained on applicable SOPs.
Related Terms
- Quality Control Plan (QCP)
- Quality Assurance Surveillance Plan (QASP)
- Key Personnel
- Compliance
More Management Terms
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The government's plan for monitoring and evaluating contractor performance against the standards defined in the contract.
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The 12-month period used by the government for budgeting and appropriations; the federal fiscal year runs October 1–September 30.
A measurable value used to evaluate how effectively a contractor or program is achieving strategic objectives and contract requirements.
The PMI-published guide that defines best practices and processes for project management, widely referenced in government contract management.
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